Key Contact Center Roles for Insurance Businesses
At Intogreat, we offer call center and customer service offshoring across a range of roles and functions.
Customer Support Agent for Insurance:
Handling technical and general insurance queries with expertise and empathy.
Insurance Customer Support Specialist:
Providing solutions to customer inquiries and complaints, ensuring high satisfaction levels.
Outbound Sales Representative for Insurance:
Engaging prospective clients with tailored insurance product information and closing sales effectively.
Looking for other insurance roles?
Reach out to us if you have not found the role you needed. Let’s talk!
Unique service offerings for your Insurance Business
Other roles we offer for your insurance business
Expertise and Experience: With 70+ years of combined leadership experience in multinational industries, Intogreat offers unrivaled expertise in offshoring and outsourcing, ensuring a seamless transition and operational efficiency.
Rigorous Recruitment:
Our meticulous hiring process delivers top-tier talent tailored to your needs, with a 98.5% success rate post-probation, thanks to behavioral, experiential, and aptitude evaluations.
People & Culture Focus:
We prioritize cultural alignment, offering generous employee benefits like health insurance, sick leave, and annual leave, ensuring a motivated workforce.
Advanced Infrastructure:
Intogreat's state-of-the-art tools and ISO 9001:2015 certification guarantee data security and peace of mind.
Effective Communication:
Intogreat's team leaders bridge the gap between clients and offshore staff, ensuring smooth and efficient processes.
Scalability and Flexibility: Serving diverse clients in insurance broking and underwriting industry, Intogreat's extensive workforce adapts easily to your business needs, allowing effortless scaling.
Streamlined Operations: Intogreat's four-phase approach simplifies offshoring, encompassing seamless transition, process transformation, IT outsourcing, and expert offshore leadership.
Process Adherence: Our offshore staff rigorously follow your procedures, critical for operational success.
Client Control and Autonomy: Clients maintain control over operations, fostering alignment with business goals and efficiency.
Comprehensive Security: We prioritize quality and security, screening employees for preexisting medical conditions and criminal backgrounds, backed by ISO 27001:2013 certification.
